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We are here to answer your questions about our premium Chinese teas. Reach out and let's start a conversation.
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Contact Information
Address
street. Grafa 16
Burgas, Bulgaria
Phone
Business Hours
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Frequently Asked Questions
We accept bank transfers, credit and debit cards, PayPal, and other secure online payment methods. All transactions are encrypted and protected for your safety.
Domestic orders typically ship within 2-3 business days. Delivery to most locations in Bulgaria takes 5-7 working days. Express delivery options are also available for urgent orders.
Yes, we offer a 30-day return policy on unopened tea packages. If you're not completely satisfied with your purchase, contact our support team and we'll help arrange an exchange or refund.
Absolutely! We welcome bulk and wholesale inquiries. Please contact us directly at +359 668 317 034 or [email protected] to discuss custom pricing for larger orders.
Many of our teas are sourced from organic certified estates in China. Each product listing specifies the certifications and origin details. We work only with trusted suppliers who maintain the highest quality standards.
Store your tea in a cool, dry place away from direct sunlight and strong odours. Use airtight containers and keep away from moisture. Most teas remain fresh for 12-24 months when stored properly. Each package includes detailed storage instructions.